At Kevmor, we are committed to offering competitive pricing and exceptional value to our customers. Where possible, we are happy to match the prices of our competitors for identical products, ensuring you receive the best deal. To request a price match, please provide proof of the competitor's price at the time of purchase, and our team will review and confirm eligibility. Terms and conditions apply.
Kevmor's Price Match Promise - Terms and Conditions
At Kevmor, we strive to offer competitive prices both in-store and online. We are happy to consider price matching when we are able to. Please review the terms and conditions below:
Eligibility for Price Matching
Competitor’s Pricing:
- The competitor must be an authorised Australian retailer with physical or online stores selling the exact same product.
- The product must be identical, including brand, model, size, colour, and specifications.
Availability:
- The product must be in stock and available for immediate purchase at the competitor’s store or website.
- Kevmor must also have the product in stock at the time of the request.
Proof of Price:
- Proof of the competitor's price is required (e.g., a current advertisement, a link to the product on their website, or an official quote).
Exclusions
Price matching does not apply to:
- Clearance, liquidation, or closeout sales.
- Membership, subscription, or loyalty-based pricing.
- Promotional offers such as bundle deals, “buy one get one” discounts, or coupon codes.
- Auction sites, third-party marketplaces (e.g., eBay, Amazon), or unauthorised sellers.
- Typographical errors or obvious pricing mistakes.
- Items offered as part of special events (e.g., Black Friday or Cyber Monday deals).
- Specially ordered indent products
Additional Considerations
- Kevmor reserves the right to verify the competitor’s price and product availability before approving a price match.
- Price matching is only available at the time of purchase and cannot be applied retroactively to past purchases.
- Any additional fees (e.g., shipping, taxes) will be factored into the competitor’s price comparison.
- Kevmor may refuse to match a price if doing so is not feasible for business reasons.
How to Request a Price Match
To request a price match, please provide proof of the competitor's price to a Kevmor team member in-store or email us at [email protected].