Privacy Policy
KEVMOR understands that you care how your personal information is used and shared. Whilst we appreciate your trust that we will do so carefully and sensibly, KEVMOR is also obliged to comply with the requirements of the Federal Government's National Privacy Policy, in accordance with the Privacy Act 1988 ("the Act"). This document comprises our Privacy Policy. It outlines how KEVMOR collects, uses, discloses, and keeps secure your personal information.
1. Collection of Personal Information
1.1 The information collected by KEVMOR assists us in personalizing and improving the shopping experience for our customers. Such information includes:
- Name and address for delivery purposes;
- Daytime phone number;
- Email address;
- Product preferences;
- Information regarding promotions and other services of KEVMOR;
- Details related to membership or Wish List components.
1.2 Information regarding your use of the KEVMOR website may also be obtained through the use of 'cookies'.
1.3 KEVMOR will not collect sensitive information without your consent unless necessary for an activity or function, and will not collect any such information dishonestly.
2. Use of Personal Information
2.1 We use and disclose your personal information for the purposes outlined above, as well as for the following:
- Developing IT systems and maintaining operations;
- Analyzing data for product development, marketing, and service improvements;
- Resolving complaints;
- Marketing directly to you, in accordance with the National Privacy Principles;
- Sharing your information with third parties (e.g., delivery services) to fulfill orders;
- Complying with legal and regulatory requirements.
3. Disclosure of Personal Information
3.1 KEVMOR may disclose your personal information for approved purposes, including:
- To related or unrelated third parties with your consent;
- Between related companies for purposes consistent with the original reason for collection;
- To third parties involved in billing, customer service, or order fulfillment;
- To law enforcement or government agencies where required by law.
For more details, visit our Resource Hub.
4. Security and Quality of Your Personal Information
4.1 KEVMOR takes reasonable steps to ensure your personal information is accurate and secure. We regularly review our practices to improve accuracy and security. Access is restricted to authorized personnel only.
5. Access to Personal Information
5.1 You can request access to your personal information or request corrections if it is inaccurate. KEVMOR may charge a nominal fee for processing complex requests. Contact our team for assistance.
6. Cookies and Other Technologies
6.1 KEVMOR uses cookies and similar technologies to improve your experience and analyze website traffic. This information is not used beyond the scope of this Privacy Policy.
7. Are Your Personal Account Details Safe?
7.1 KEVMOR uses secure encryption technologies, including 128-bit SSL, to protect your personal and payment information. Look for the locked padlock and "https://www.kevmor.com.au" domain name to verify secure pages.
8. Where We Store Your Personal Information
8.1 Your personal data may be transferred to and processed by staff or contractors outside Australia to fulfill orders or provide services. We take reasonable steps to ensure your data is handled securely and in accordance with this policy.
9. Amendments to this Privacy Policy
9.1 This Privacy Policy may be updated periodically. Changes will be highlighted in this section at the time of amendment. For any questions, please refer to our Contact Us page.