Returns and Replacements:
We want you to be completely satisfied with your purchase. You can return most items within 30 days of purchase for a refund. Your item must be unused and in the same condition that you received it unless faulty.
- Returns must have a returns code attached. Please contact us for your code number.
- Returns must be in the original packaging with all accessories to be eligible for a refund.
- Goods must be returned within 30 days of the original invoice date.
- Refunds will be credited back in full via the original payment method.
- Original shipping costs are non-refundable.
- Return shipping costs will be the responsibility of the customer, excluding faulty or damaged goods.
- Custom orders (e.g., cut-to-length items) are non-returnable (unless faulty or damaged).
For additional details, check out our Deliveries & Returns page or our Warranty page for more information.
For further guidance and related resources, visit our Resource Hub.